Terms & Conditions

Terms & Conditions – Classic Glow

These terms and conditions apply to the use of Classic Glow White Cream online shop(www.classicglowwhitecream.com). Please read through these terms and conditions carefully. You will be required to accept these terms and conditions in order to complete the ordering process on frontcovercosmetics.com. If you do access the website, and / or place an order, by doing so you agree to be bound by the terms and conditions as set out below.
1. How to order
All orders must be placed online through the website using the shopping basket facility provided. Please do not e-mail your card details. No responsibility can be taken for the security of your details if given this way.
For both men & women.
2. Method of payment
You can pay either by VISA (Credit, Debit, Electron), Master Card, Maestro . We are unable to accept , cheques, or postal orders through the website. Orders will only be processed if you provide the card holder’s name as it is shown on the card together with the postcode that appears on the card statement. No responsibility can be taken by Classicglowwhitecream.com for incorrect or incomplete details submitted on the website. Card fraud is illegal and perpetrators will be prosecuted.
3. Delivery
We aim dispatch your order within 2 working days of receiving it.You can check the status of your order by logging onto the “My Account” area of the website. Or you can track the order by the Consignment number which will be sent to your mail/mobile after dispatching through particular courier service You have 2-4 days for items delivered to Telangana & Andhra Pradesh and 3-6 days for National deliveries, from the order date to inform us if you have not received your order by emailing support@classicglowwhitecream.com. Please note that if you order more products, they may be dispatched separately and arrive with you at different times. (if the quantity and weight is more ) Standard delivery charges are as follows: T.S & A.P States shipping charges are 50 Rs / order. National : shipping charges may vary by State and order
4. Pricing and Availability
If one of our products is out of stock or unavailable we will endeavor to contact you to arrange a refund or alternative delivery date/Product.
5. Returns
If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 8 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a 70% Refund to Products which are in sealed condition. Returning courier charges should be bared by the costumer. Third party Payment gateway sites are not responsible for refunding Please call us on +91 7095989038 or email support@classicglowwhitecream.com to request a returns form.
6. Cancellation
Once the Order Placed cannot be canceled. For assistance call +917095989038 or email support@classicglowwhitecream.com
7. Items damaged in transit
If you receive an item and it has been damaged in the post please report this to us within 2 days of delivery. Send us an email including: Your details Your order number A photo of the damage to the item and packaging Our email address is support@classicglowwhitecream.com We will arrange for replacement or refund according to the condition of the product
8. Complaints
We aim to deal with all complaints as effectively as possible. In the first instance, your complaint may be sent to Customer Services via email, support@classicglowwhitecream.com. Alternatively, you may telephone us on +91 7095989038, between 9am and 6pm,. We aim to acknowledge any complaint made through the website by email within 3 days, and to conclude our investigations as soon as possible thereafter. Telephone complaints will not necessarily be acknowledged by email prior to investigation.. A likely timescale for resolution will be provided upon request, but this timescale will be dependent upon the specific nature of the complaint.
9. Data protection and privacy
We respect your absolute right to privacy. Any details which you provide to us from which we can identify you are held and processed lawfully and in accordance with the Data Protection Any information that you give us (classicglowwhitecream.com) will be given to other organization under some circumstance (1) for the purposes of carrying out maintenance of this website and assisting us with sending you marketing information where you have asked us to do so, (2) our provider of online payment facilities in connection with your processing your order, and (3) to couriers and other subcontractors for the purpose of fulfilling orders. The types of personal information we will collect from you are: Contact information for order fulfillment and customer services purposes (such as name, email address, delivery address and telephone number). This information may be used to contact you in case of difficulty in processing an order or to deal with customer services issues Financial information relating to your payment for products (such as credit card number and expiry date) is collected and held securely by third party payment gateways. This information is used for billing purposes and to fulfill customers’ orders. No financial information is stored on our servers We use the information you give us to fulfill your order and to contact you in case of issues with your order. We also use your personal details and contact information for the following reasons: Internal record keeping To improve the website and service provided by the Classicglowwhitecream.com online shop To contact you in case of difficulty in processing an order or to investigate customer services issues To follow up as part of our customer care procedures To contact you by email with promotional and marketing information if you have opted to receive such information We may use the information you give us to send details of our new services or to assist us in understanding our customers better. If you do not wish to receive details of our new services etc., simply send an email to classicglowwhitecream786@gmail.com at any time. You may be asked whether you would like to opt in to receive further information from classicglowwhitecream.com which we think may be of interest to you in the form of an email newsletter. This requires contact information such as name and email address to be retained by us for this purpose. Users who no longer wish to receive further information may unsubscribe to opt-out of receiving these communications or contact Customer Services using the website contact form. This Website contains links to other websites with their own privacy policies; classicglowwhitecream.com is not responsible for the privacy policies of these websites. Any questions regarding our privacy policy should be directed to Customer Services using the website contact form. Or see our privacy policy page
10. Exclusion of classicglowwhitecream.com liability
The information shown on this website is only for information purposes. The material on this website does not constitute advice and you should not rely on any material on this website to make any decision or take any action. Classicglowwhitecream.com does not make any warranty or representation as to the accuracy or fitness for purpose of any material on this website. In no event do we accept liability of any description, including liability for negligence (except for personal injury or death), for any damages or losses (including, without limitation, loss of business, revenue, profits, or consequential loss) whatsoever resulting from use of or inability to use this website. Classicglowwhitecream.com makes no warranty that this website is free from computer viruses or any other malicious or impairing computer program. The pages contained in this website may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may be out of date. We accept no responsibility for keeping the information in these pages up to date or liability for not doing so. Classicglowwhitecream.com excludes all liability for any illegality arising from or error, omission or inaccuracy in material created and submitted by third parties to this website. This website also contains links to and contains information from other websites which are not under the control of and are not maintained by classicglowwhitecream.com. Classicglowwhitecream.com is not responsible for the content of websites that are referenced or linked to from this website.
11. Copyright & intellectual property
Unless otherwise specified, the copyright in the contents of all the pages in this website are owned or licensed to classicglowwhitecream.com, or used with permission from the owner. The contents of this website may not be copied, reproduced, modified, downloaded or used in any form without the prior written permission of classicglowwhitecream.com, except when this occurs incidentally while using the site for private and non-commercial use. Please note: any unauthorized use of classic glow white cream copyright and trademarks is an infringement of classic glow white cream Property and may lead to legal action and other remedies permitted under the Trade Marks Act and the Copyright Design and Patents Act
12. Taxes
When ordering goods from classicglowwhitecream.com for delivery nationally you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. You are considered the importer of record and must comply with all laws and regulations of the state in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared.